WHO WE SUPPORT

One platform that caters to all NDIS stakeholders

My Care Team Ndis Assistance software
  • My Care Team software profile building page

    2. Build a Profile

  • MY Care Team Goal Creation Page

    3. Create Your Goals

  • Invite Friends and Family

    4. Invite Friends and Family

  • My Care Team Report

    5. Automatically Generate a Report

Industry

Disability

The NDIS focuses on empowering participants, helping them build capacity and lead independent lives. But with over 631,000 active participants, monitoring their progress and offering individualised support is indeed a task. Even with dedicated service providers, care workers, plan managers and support coordinators, it remains a task. That is why the platform MyCareTeam.online was born and developed. We help simplify the entire care team monitoring process with real-time insights and round-the-clock access. With our platform, you can find all participant information in one place without any associated hassles

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Simplified Plan Review Process

​At the mandated reporting for the Plan review, all care team members are required to provide feedback. With MyCareTeam.online, you can forget the struggles of collating all information before a plan review. The participants can set intervals of receiving their progress reports and other required information, store all and effortlessly upload the report to PACE​.

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Improved Choice and Control

The NDIS aims to give participants complete control over their NDIS plan and puts the choice and control back in the hands of participants. With intuitive dashboards you can view all information about your NDIS plan, you can track progress and identify areas of improvement without anyone's help.

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Strengthening Collaboration

Participant well-being is a common goal within the NDIS and it is a joint endeavour which demands collaboration. MyCareTeam.online creates a platform where all stakeholders log in to the platform, view the necessary information and collaborate to build a plan that optimises participant growth and well-being.

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Maximising Support

If support workers, service providers and support coordinators are busy dealing with paperwork, it at times shifts the focus away from the end outcome. With smart assistance technology taking care of all the budget tracking and reporting tasks, the care team can focus on offering vital support and securing an empowering journey for individual participants.

Industry

Mental Health

Within the NDIS space, mental health is a key priority. There are certain mental challenges associated with any disability and navigating through them is important if you wish to promote the growth and well-being of participants. Mental health workers play a crucial role in helping participants achieve their mental health goals and gain independence and empowerment. We help mental health support through transparency, collaboration, and personalised care.

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Personalised Mental Health Support

​Each participant will have a unique mental health journey with specific considerations, targets and goals. With MyCareTeam.online, you can collaborate with participants on a secure and intuitive platform to create personalised goals that best cater to the participant's needs and derive a more person-centred outcome.

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Track Progress and Accommodate Changes

Any mental health journey demands proper planning and constant improvement tracking, our intuitive platform makes this process easier than ever. The key mental health workers can track participants’ progress throughout their journey and make changes to adapt to their changing needs.

Active Collaboration

Mental health workers collaborate with other professionals, service providers, and community resources to coordinate a comprehensive support network for NDIS participants. Our platform can offer active space for this collaboration. With participant information available for all stakeholders to view, more informed decisions can be made collaboratively.

Crisis Prevention

The role of mental health workers is also to monitor participant progress, identify any associated risks and work towards crisis prevention. With all information available in one place, risk mitigation becomes a lot easier with reduced chances of failure.

My care Team Dashboard
My Care Team login/register page
My care Team Dashboard

Role

We empower participants

Our innovative technology caters to all stakeholders within the NDIS ecosystem and helps improve the overall processes. Select between roles and industries and see how our platform can benefit you.

While NDIS prioritises participant’s choice and control, navigating through the complexities of the NDIS alone can be quite challenging. The more choices provided, the more difficult it is sometimes to navigate the NDIS. Understanding this, MyCareTeam.online is the first-ever participant-centred platform that gives choice and control back to participants. It gives you the ability or capacity to navigate the care team with ease and zero headaches. With all aspects of your NDIS plan including your progress, budget, and invoices available with a few clicks, you can navigate through the workings of the support team and find ways to achieve your goals

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With regular, real-time updates, no more waiting till the plan review meeting to understand how far you have come in achieving their goals.

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With easy access to all required information, participants can prepare for plan reviews and major life events without added stress.

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Our platform ensures that participants are fully informed and actively engaged in their NDIS Plan. With all updates visible to participants, participants will always be aware of the progress and decisions being made in the background.

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Participants can interact with their providers directly, ask questions, request progress updates and share their thoughts, preferences, and feedback, fostering a better supportive experience.

As a psychosocial recovery coach, your assistance goes a long way in helping participants navigate through the complexities of NDIS and make decisions that help them build capacity and lead an empowering life. MyCareTeam.online helps you fulfil this role with the utmost care and precision without any hassles.

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We make conducting assessments to understand participant needs and goals easier than ever. Just go to the dashboard, access the required information and make informed decisions, adjust strategies and interventions.

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Efficiently collaborate with other stakeholders to set goals that best align with the participant’s aspirations for recovery and improved mental health.

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As a recovery coach, you can easily track participant progress and advocate for their rights if something seems inadequate or inappropriate.

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Our real-time updates can help you detect crises beforehand and intervene to timely resolve them.

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With ample room for collaboration, participants can share their thoughts, preferences, and feedback with their recovery coach and together derive better outcomes.

Support coordinators play a significant role within the NDIS ecosystem. They ensure that participants’ NDIS budgets are allocated effectively, to increase capacity. We acknowledge the importance of support coordinators and have built a platform tailored to simplify and improve processes with a focus on better results and improved collaboration.

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As a support coordinator, you can accumulate all reports in one place, track progress using smart assistance technology and make adjustments to the support plan as needed.

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Help the support coordinators with change management and educate them in efficient ways to monitor progress without spending too much time organising reports.

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MyCareTeam.online allows for easy record keeping and easy access to these records. So, less paperwork and more support.

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You can track participants' needs and goals and develop personalised support plans that align with their unique requirements and aspirations.

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We offer a shared platform that helps support coordinators promote easy and efficient coordination between service providers, healthcare professionals, and community organisations to ensure a cohesive support approach..

An NDIA planner undertakes several responsibilities starting from the planning and review to the adjustment stage. To fulfil their responsibilities well and uphold NDIS values and vision, they need access to complete participant information at all times. Talking to all stakeholders involved and collecting the relevant information demands a lot of time and effort, and our platform simplifies the entire process. With all information available on the go, NDIA planners can put their best foot forward and ensure the participants receive the support required to enhance their overall quality of life.

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A participant dashboard with a clear record of all necessary information helps simplify the planning process and facilitate review meetings.

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Offers a space for collaboration where the NDIA planner could connect with all stakeholders involved and develop individualised NDIS plans.

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Find data on invoices and budgets in one place and monitor if the budget allocation aligns with the evolving needs of the participants.

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Put forth valid input during the planning meetings by constantly monitoring the participant's progress with automatic reports.

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Help the NDIA planners keep accurate records of assessments, planning meetings, and NDIS plans, ensuring compliance with relevant guidelines and regulations

Support workers provide direct support and assistance to the NDIS participants. With a minimal role in the planning stage, they have an active role in the implementation stage. But to deliver unparalleled support, having all the information about the participants, their needs, goals and aspirations is a key requirement. That’s why our platform can come in handy for support workers and help them remain in sync with the current and changing needs of the participants.

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Partner with the NDIS participants, track progress and offer personalised disability support.

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Access reports, find areas of improvement and improve their service delivery.

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Help save time on documentation and reporting and invest more on delivering ground support.

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Access reports, find areas of improvement and improve their service delivery. Connect with all the involved stakeholders including primary caregivers and support coordinators and better understand the participant needs.

Our Values

Transformative

We aim to innovate and transform the entire NDIS space for better accessibility, connectedness and collaboration.

Trust

At Mycareteam.Online, we work with the values of trust and ensure all users are able to utilise our services free from any privacy concerns.

Value Creation

Our platform works with the aim to add value and make a difference to the life of the participants and other stakeholders involved.

Transparency

With transparency at the core of our service delivery, we make sure all users are always informed about our processes, systems and initiatives.

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